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Services We Offer

FHSS are equipped to provide various services for people who wish to remain in their own homes. These services include government funded CHSP (Commonwealth Home Support Program) and HCP (Home Care Packages – Levels 1-4)

We are also able to provide interim private services to top up any of the government funded services, or if you find you are not eligible for funded services or simply do not want to wait for funded services .

 

Government sourced funding may be available to you through "My Aged Care" via the internet www.myagedcare.gov.au

or call 1800 200 422

 

If you need help you can call in or phone us and we can step you through the process. If you have never used My Aged Care it can sometimes be quite daunting and confusing ……..we’re here to help!

FHSS provide a client focused service and match client needs to services and carers We use a 5 step process of:

1. First Contact
   FHSS will establish what you require and help steer you down the correct pathway.
2. Service Planning
   Services are planned regarding client needs and initial frequency required.
3. Care Service Provision
   Qualified staff are matched to the client and services are rostered as soon as possible.
4. Client Reviews
    Coordinators review needs and manages services for each individual client, at regular planned intervals.
5. Quality Checks
    The office staff call clients randomly to ensure that they are happy with their services and the carer.

 

We can help you to make informed choices for in-home care, regarding:

• Options to consider

• Funding sources available to you

• Face to face meeting with the client and/or the family to answer any questions

  We help you to access various services in all categories of care:

• Home

• Community

• Respite

  Services Offered

  The following services are available to everybody and are provided to suit the needs of the client. Services can be sought either as a single service, or a suite of services, over a specific length of time, or on an ongoing basis. This will depend on whether the service is a government subsidised service or a private service. Some of the CHSP (Commonwealth Home Support Program) are subject to availability. Some services through CHSP may have a wait list.

  Selection of Services can assist you in your home:

  Domestic Assistance

• Meal Preparation

• General cleaning / Domestic Assistance

• Dishwashing

• Shopping by list

• Clothes Washing

• Ironing

• Bed - making

  Personal care

• Support with activities of daily living (such as showering and dressing)

• Mobilisation and Exercise Regimes

• Toileting assistance

• Help with Incontinence products

• Check Visits

• Medication reminders

  Social support

• Introduction to community programs (such as an exercise program)

• Re-orientation to daily living skills

• Confidence building

• Maintaining and increasing social skills

• Accompanied shopping, bill paying, banking

• Accompanied Medical appointments, Social outings

• In home Social Support

  Light Home & Garden Maintenance

  This includes most gardening and maintenance work that does not require power tools, specialised equipment, or working at heights. Any large tools (eg. ladders, brooms, spades etc.) will need to be provided by the client. Any replacement equipment (i.e. tap washers) is charged in addition to the service.

  Some examples are:

• Light Pruning

• Weeding

• Window cleaning at ground level (with telescopic equipment)

• Replacing light bulbs

• Changing tap washers

• Cleaning air conditioner filters

• Sweeping / Raking

  Other possible Maintenance Activities are open to discussion with the coordinator, provided that they are safe to perform, and that the available staff, are experienced and comfortable to perform the specific tasks. Excessive manual labour, or tasks whose nature present a health/safety risk, will be declined.

  Examples are: weeding excessively large areas for long periods, working on unstable ladders, working in excessive temperatures etc.

  Respite

  Day & Night Respite Care
  FHSS can provide full-time care for you or your loved ones, to enable the carer to have some time out. 24/7 care is available, or can be tailored to suit your needs. P.O.A

Home Care Packages (HCP)

FHSS is able to manage Home Care Packages completely or just provide services if the client or their family choose to manage their own package. If you are unclear about Home Care Packages and require more information you can call us on 8336 6637 to arrange a face to face meeting either at our office or in your home. We can provide you with clarity about how the Home Care Package will work in relation to your own situation.

 

Commonwealth Home Support Program (CHSP)

FHSS can provide Commonwealth Home Support Program (CHSP) funded low care services, for people over 65 years old, in most Adelaide metro areas, subject to funding availability. Please contact My Aged Care on 1800 200 422 to find out if you are eligible for CHSP funding. A co-payment is required for CHSP funded services.